Tripnetic Global Pvt. Ltd. (“Tripnetic”, “we”, “us”, “our”) respects your privacy and recognizes the importance of protecting your personal data. This Privacy Policy describes how we collect, use, share, and safeguard your information when you visit our website, use our services, or otherwise interact with us.
1. Information We Collect
We may collect the following information:
Personal Identification Information: Name, address, date of birth, gender, passport number, email, contact number, and government-issued identification for bookings.
Travel Details: Travel preferences, travel companions’ details, visa, and insurance information.
Transaction Data: Transaction history, payment information, order details, and billing data.
Account Information: Login credentials, customer support records, preferences, and feedback.
Device & Usage Data: IP address, browser type, operating system, device identifiers, and site usage statistics (via cookies and analytics tools).
Communications: Records of communication via email, chat, WhatsApp, SMS, or phone.
2. How We Use Your Information
We use your information to:
Complete bookings and process payments.
Provide requested travel and ancillary services.
Verify user identity and comply with legal requirements.
Communicate updates, confirmations, or service changes.
Respond to queries, requests, and provide customer support.
Improve our services, marketing, and website experience.
Send promotional offers, newsletters (you can opt out anytime).
Conduct analytics and research to enhance service quality.
3. Sharing of Information
We may share your information:
With airlines, hotels, insurance providers, tour operators, payment gateways, and other suppliers to fulfill your bookings.
With technology and service providers supporting our IT infrastructure, security, and marketing operations (under confidentiality agreements).
When legally required, such as in response to government requests, law enforcement, or to comply with applicable laws and regulations.
In case of merger, acquisition, or asset sale, we may transfer customer data to the acquiring entity.
We do not sell or rent your personal information to third parties for their marketing purposes.
4. Cookies & Tracking Technologies
We use cookies and related tracking tools to:
Ensure website functionality and security.
Analyze trends and user activity to improve services.
Remember user preferences and enhance experience.
Provide relevant ads (retargeting, etc.).
By using our website, you consent to our use of cookies. You can manage preferences via browser settings.
5. Data Security
We implement industry-standard security measures such as encryption, secure servers, and access controls to protect your data against unauthorized access, alteration, or loss. However, no method of electronic transmission or storage is fully secure—please safeguard your account credentials.
6. Data Retention
Your personal data is retained only as long as necessary to fulfill the purposes stated above, or as required by applicable law, after which it is securely deleted or anonymized.
7. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect data from minors. If you believe a minor has provided personal information, please contact us for prompt removal.
8. Your Rights
Depending on applicable law, you may have the right to:
Access and request a copy of your personal data.
Correct or update inaccuracies.
Request deletion, restrict processing, or object to certain uses.
Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at the information below.
9. External Links
Our site may contain links to third-party websites. We are not responsible for their privacy policies or content. Please review those policies independently.
10. Policy Updates
We may modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date. Continued use of our website and services after changes constitutes acceptance.
11. Contact Us
Tripnetic Global Pvt. Ltd.
Registered Office: Office No.- 6, Business Park, H-64 Sector 63, Noida, UP-201301
Email: care@tripneticglobal.com
Phone: +91 921-199-7448
By using our website and services, you consent to the terms set out in this Privacy Policy.