Cancellation Policy

Tripnetic Global Pvt. Ltd. strives to provide seamless travel experiences. However, cancellations do occur, and this policy outlines the terms, fees, and processes involved with cancellations by customers or suppliers.

1. Customer Cancellations
   All cancellation requests must be submitted in writing via email or the official support channels.

The effective cancellation date is the date when the written request is received by Tripnetic.

Cancellation charges apply based on the timing of the request relative to the scheduled travel date as per the table below:

Days Before DepartureCancellation Charge (% of Total Booking Cost)60 days or more15%59 to 30 days30%29 to 15 days50%14 days to 7 days75%Less than 7 days or No-Show100%

Certain bookings (air tickets, hotels, packages) may have specific cancellation rules as prescribed by suppliers or airlines, which will be communicated at the time of booking and override this table where applicable.

Deposits made for bookings are typically non-refundable unless explicitly stated.

2. Supplier or Company-Initiated Cancellations or Changes
   Tripnetic may cancel or modify bookings due to force majeure events, safety concerns, or supplier changes.

In such cases, Tripnetic will offer alternative arrangements or full refunds where alternatives are not acceptable.

Customers will be notified promptly of such changes.

3. Refund Procedure
   Upon cancellation approval, refunds (if any) will be processed after deducting applicable cancellation charges.

Refunds are issued to the original payment method within 7 to 30 business days depending on bank processing times.

Service fees and convenience charges paid to Tripnetic are generally non-refundable.

4. No-Show Policy
   Customers who fail to use booked services without prior cancellation will forfeit full payment.
5. Special Circumstances
   For cancellations due to death or serious medical emergencies, Tripnetic Global may consider partial refunds, subject to valid documentation and supplier agreement.
6. Changes to Bookings
   Any amendments to confirmed bookings, including changes in dates or passenger names, are subject to availability, supplier consent, and may incur additional charges.
7. Contact for Cancellation
   Submit cancellation requests to: [care@tripneticglobal.com].

Provide booking reference, passenger details, and reason for cancellation for swift processing.

Note: This policy is part of the Booking Terms & Conditions and is subject to updates. Always confirm the cancellation terms applicable at the time of booking.